Privacy Policy
Introduction
Prime Biome ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primesbiome.us (the "Website") or make a purchase. Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect personal information from you when you voluntarily provide it to us through your interactions with our Website, such as:
- Personal identification information (name, email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Order information (products purchased, order history)
- Account information (username, password) if you create an account
- Communications with us (questions, concerns, customer service inquiries)
- Survey responses or contest entries
We may also automatically collect certain information when you visit our Website, including:
- IP address and device identifier
- Browser type and version
- Operating system
- Pages you view on our Website
- Time and date of your visit
- Referring website
- Other browsing behavior and patterns
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Processing and fulfilling your orders
- Providing customer service and responding to inquiries
- Sending order confirmations and updates
- Processing payments and preventing fraud
- Sending promotional communications about new products, special offers, or other information we think you may find interesting
- Improving our Website, products, and customer experience
- Administering contests, promotions, or surveys
- Complying with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and collect certain information. Cookies are small data files that are stored on your device when you visit a website. We use cookies to enhance your experience, analyze usage patterns, and improve our services.
Types of cookies we may use:
- Essential cookies: Necessary for the Website to function properly
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Help us understand how visitors interact with our Website
- Marketing cookies: Track your browsing habits to deliver tailored advertising
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website.
Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, customer service, and marketing assistance.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, as well as that of our customers or others.
Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data transmitted to our Website.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). These rights include:
- The right to know about personal information collected, disclosed, or sold
- The right to request deletion of personal information
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising CCPA rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and if we make significant changes, we may notify you through email or by placing a prominent notice on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]